Australian Printing and Mailing Company Google Ads Case Study
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Google Ads / B2B Lead Generation / Australia Case Study

Increasing Google Ads Enquiries for an Australian Printing and Mailing Company

A more focused B2B Google Ads strategy helped this printing and mailing company generate more calls and form submissions while reducing both its cost per conversion and total advertising spend.

+35%
Tracked Conversions
vs comparison period
+45%
Phone Calls
vs comparison period
-32%
Cost Per Conversion
vs comparison period
+87%
Conversion Rate
vs comparison period
-$305
Ad Spend Reduced
Total spend reduced
+13
Additional Conversions
vs comparison period
Australian Printing and Mailing Company

The Challenge

The company provides specialised printing, direct mail and mailing-house services to businesses across Australia. The challenge was reaching decision-makers searching for those services without wasting budget on consumer printing searches, low-value jobs or unrelated enquiries. Because the services are specialised, search volumes can also be lower than they are in broader consumer markets. The campaigns therefore needed to make better use of every relevant click.

Our Solution

We restructured the campaigns around the company’s highest-value services and the searches most likely to come from genuine business customers. Our work included: • Building campaigns around high-intent B2B service searches • Separating bulk mail, direct mail and printing services • Targeting relevant major metropolitan areas • Removing low-value and consumer searches • Refining ad copy around commercial requirements • Improving form submission and phone-call tracking • Reviewing search terms and adding negative keywords • Adjusting bids and budgets based on lead performance • Continuously improving conversion efficiency

Booking & Enquiry Actions

Tracked conversions increased from 37.5 to 50.5 during the comparison period—an improvement of approximately 35%. Phone calls increased from 11 to 16, representing a 45% increase. At the same time, the cost per conversion fell from approximately $94.10 to $63.84—a reduction of 32%. Total advertising spend also fell by approximately $305. The campaign generated 13 additional tracked conversions while spending less overall. The conversion rate improved by approximately 87%, showing that a much larger percentage of website visitors went on to complete a measurable enquiry action. This was particularly valuable for a B2B service where a single qualified commercial enquiry may be worth significantly more than a standard consumer lead.

Want More Calls and Enquiries From Google Ads?

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